Website Disclaimer

The information on www.ddclogisticsinc.com is provided in good faith and is intended to give an overview of DDC Logistics' services, capabilities, and coverage. It does not constitute professional, legal, or operational advice, and it does not create a contract or service guarantee between you and DDC Logistics. Specific service terms, pricing, and commitments are governed by the executed agreement between DDC Logistics and its customer.

DDC Logistics makes no warranty, express or implied, regarding the accuracy, completeness, reliability, or currentness of any information on this website. Capabilities, equipment, coverage, lanes, and service times may change without notice. Always confirm critical details with our dispatch team before relying on website content for shipment planning.

Transit times, pickup windows, and delivery estimates shown on the Site are illustrative and not guarantees. Actual timing depends on shipment characteristics, origin and destination, equipment availability, lane capacity, customs (where applicable), weather, traffic, and other operational factors. Time-critical shipments should be coordinated directly with DDC dispatch and confirmed in writing.

Tracking information displayed on the Site, through customer portals, or via partner systems may be delayed, incomplete, or temporarily unavailable due to scanning intervals, connectivity issues, or third-party data feeds. Tracking events should be treated as informational. For confirmed status of a critical shipment, contact DDC dispatch directly at (817) 421-2125.

The Site may reference, link to, or display information from third parties, including carriers, mapping providers, regulatory bodies, and industry sources. DDC Logistics does not control and does not warrant the accuracy, reliability, or availability of any third-party information. Use of such information is at your own risk.

We make reasonable efforts to keep the Site available, but we do not warrant that it will be uninterrupted, error-free, or free from harmful components. Access may be temporarily unavailable due to maintenance, upgrades, or factors beyond our control. DDC Logistics dispatch and customer support remain reachable by phone 24/7/365 regardless of website status.

To the maximum extent permitted by law, DDC Logistics, Inc., its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Site or any information on it. Service-related liability is governed by your service agreement with DDC Logistics and applicable transportation law.